FAQ's

How do I measure my child’s foot?

We created a simple measuring guide that you can print at home. We also created an article for you to read to get more detailed step-by-step instructions. CLICK HERE TO READ THE ARTICLE.

Lastly, we went ahead and measured the insole of each shoe, as different types of shoes may vary in size. Check out the sizing in the description of each product. 

If you prefer to measure your child’s foot in person, we can do that at our local pop-up shop locations in Los Angeles County, Orange County, San Diego County, and the Inland Empire. We would love to see you and your little ones there.

How much should I size up?

Since we import our shoes from Europe, we measure in centimeters. We recommend sizing up between 0.5cm and 0.9 cm. Anything above 0.9 cm negatively affects the proper development of the foot.

How do I know my child’s shoe fits properly?

  • Your child should be able to move their toes freely. There should be some space left from the tip of their toes to the front of the shoes. 

  • The heel should feel secure and doesn’t fall out when running or jumping.

  • The widest part of your child’s foot (the ball) should not be too tight or pinched.

  • Ingrown toenails - The root cause is frequently related to shoes that don’t fit properly.

How often should I be sizing my child?

Based on growth projections, children ages 0-6 should be resized every 2-3 months.

When should I buy my child’s first shoes?

Before your baby starts to crawl, we only recommend your baby to wear loose socks, so that there is no interference with blood flow. Once your baby starts to crawl and stand up, we recommend getting baby moccasin slippers. We encourage you to purchase your child’s first walking shoes after they take their first steps.

Which shoes should I select if my child has a wide foot?

We recommend getting your child shoes with velcro straps, as they allow you to adjust the shoe properly. Sandals are a great option in the warmer months!

If I have a question about a particular shoe, who do I contact?

Please don’t hesitate to send us an email with a link to the shoe(s) and your questions to info@odeliashoes.com

What do I do if I see scuff and scrapes?

Your little ones are very mobile, so scuffs may happen. It’s absolutely normal for leather to naturally wear. Check out our “How to Care for Your Child’s Natural Leather and Suede Shoes” article for better guidance.

What is your Refund Policy?

Click here for the refund details.

Where can I find your Terms and Conditions Policy?

Click here for the Terms and Conditions.

Where can I find your Privacy Policy?

Click here for the Privacy Policy.

If we haven’t answered your questions, please send us an email to info@odeliashoes.com